With HD530 (Skylake) no shadow under mouse pointer

[MLipo]

Hello to all,

I have an interesting problem which is pretty annoying. My system is with i5 Skylake with HD530 and W10.

IntelHD Graphics prefs has a setting for spectrum range, I had to select full spectrum range, and then the shadows appear until the next system restart.

Does anybody know how to turn on shadow below mouse pointer permanently?

Also in Photoshop my pointer looks weird, everything with the pointer is weird. I think my question should be addressed to Intel: Can you make the driver work 100%? A shadow is really the last thing I would be expecting to be an issue. Customers are paying quite big money for Intel products, so we expect quality products and services.

Thank you for any help.

[SGapu]

I don't have this. I don't have Advanced in Color Settings. The hell are you talking about? Do we even have the same iGPU? I have an i5-6600

[SLT]

I have an i7-6700HQ with Intel HD 530 GPU. This is a notebook CPU and you seem to have one for a desktop PC. I don't know if that makes any difference. But both us seem to have the same GPU so I don't really know why you don't have the same menu.

[MBorz]

I'm on a desktop I7 6700K with the same issues and HDMI Display. Nothing helps. I have an advanced settings button in the Color Options, but without the settings you have. I think this is dependent from the display.

But if you have the same issue with a Notebook CPU with integrated HD 530, there is definitly an Driver Bug of the Intel Graphic Driver. And no one of the Intel Development could confirm this. That's not more funny.

An friend buy the Core i7 6700K. His Display have a HDMI and DVI, and he has the same issue with HDMI. With DVI all is great.

But i only have two HDMI Ports. This BUG sucks, if you see it anytime.

[SGapu]

Yes, probably it depends on the display. I have an external monitor (Asus) while you are using a Laptop display.

Anyway, this is a huge bug related to HDMI. They better solve this crap soon, because it's embarrassing.

[SLT]

They really need to fix it. I think the 530 also has some slight performance issues like dragging a window that is partially outside the screen towards the center is lagging on my PC. But dragging the same window outwards so part of the window is outside the screen does not lag. There is no lag at all while moving the window within the screen borders. Also dragging the pointer (without clicking, just the hovering highlighting effect) over several items in a list view in explorer is lagging. I haven't been able to fix these problems though.

[idata]

I'm having the exact same issue.I have an i7-6700HQ with HD 530 graphics and Windows 10 Pro (64-bit)

Regards.

M>katosvich

http://www.followthesteps.net/sky-contact-phone-number/ Contact

[MBorz]

If you go to the settings menu of the mouse device, and activate the mouse pointer tracking (sporn) , than all looks normal, without any issue. Aliasing is going on and the Circle of the Pointer looks normally, with Shadows.

But this couldn't be a final solution. Looks like a "swimming" pointer is running over the desktop.

I think know, that much more users have this visible Issue, than posted here. Notebook Users, too.

[KElli6]

I'm having the same problem on a desktop Intel i3 6100 Windows 10 PC. I've tried everything with intel drivers, but no luck at all. I can only resolve the issue by using microsoft basic display drivers. I'm not installing intel drivers at all! I'm waiting until I can get a discrete GPU.

[JBakk1]

I'm having this same issue with an Acer i7-6500u Skylake processor notebook with HD520 Graphics card.

I don't see any connection with HDMI In this issue. I did some troubleshooting myself.

1st. It makes no difference if you use the Acer OEM driver or Generic Intel driver.

2nd. At first installation it works as it should be.

3th. As soon as the default color setting is changed this occurrence of no shadow and jagged edges of the blue circle occurs.

4th. Reset to the default setting has no effect. Only reinstallation of the driver will change it back.

I do think that Intel should give this more priority as described in previous posts. It is their software causing this issue by not functioning as it supposed to do. Yes it is cosmetic but something visible ALL the time. And their fore it should require a higher priority to solve this nuisance. .

[MBorz]

It seems like it's an "global" Issue. If the Software or the driver causes this Issue, should not be our users problem. Software and Drivers belong together. . Should many Notebook Displays connected internaly with "HDMI Protocol" ?! I don't know...

Is Intel not possible to reproduce this Issue ?! Many Users here with difficult hardware had confirmed this issue here, what is the problem to reproduce and solved it ?!

[КПивн]

Problem is not solved:

[lqu1]

Having the same problem as described here with my new PC build.

I5 6400

MSI b150m

[JBakk1]

Folks don't ask me why or how this is possible but Windows 10 version 1607 (anniversary update) cleared all my problems.

My mouse has the shadow and the blue circle appears normal again.

I'm happy now and hope it remains like this 😉

[MBorz]

I couldn't confirm this. With Windows 10 Anniversary 14393.51 (Newest) didn't clear the Problem to me. I have tested it with All actually Windows OS (with Win 7 SP1, Windows 8.1 latest Update), and Windows 10 (all Versions).

The Issue is still present, with all Intel HD Graphic drivers. And on different Hardware (PC).

[MM21]

Yes, same issues here for almost a year now, and nothing done (Win10/64/Skylake).

It's possible to enable the shadow after entering the intel gfx settings utility and changing some settings, but the shadow will eventually evaporate, and will never survive a reboot.

It looks like it's an issue with colour limiting when some shades of black or wide are cut of (TV style) so we get 16-240 colour range and not full 8 bit 0-255.

And since the shadows are really pale, they get chopped of.

I also do not understand why 8-bit per colour is not default setting, and something like 6-bits is used (or limited range) that give crappy gradients as a result.

Luckily this can be changed in settings and they stay set correctly most of the time.

PS: Doom 2016 on 6700K iGP still fails to start on 20.19.15.4474 drivers

[SGapu]

Anti-aliasing is missing too, so it's not only the colour. I think it may be a bandwidth problem, because with DVI (which doesn't have audio) it doesn't happen.

[MM21]

Interesting... I have a second monitor on VGA output, and that has exactly the same problems as HDMI. So I think that is not the case.

[SGapu]

It may be a bandwidth problem on VGA too since it's and old connection. You should try DVI or DisplayPort on a new monitor. Some people said DVI doesn't have this problem, but I don't know about DisplayPort

[MM21]

Definitely no bandwidth problem. It's capable of U4K and we are running just FullHD or even lower just for the test.

[SGapu]

You don't seem to understand. You can reach 4K through VGA? I don't think so. The bandwidth depends on the port, one port may have a lower bandwidth compared to another port on the same monitor. Just try DVI or DisplayPort and see what happens.

[MM21]

Not enough bandwidth to draw 100 pixels 😉 LOL

This is silly, because it works until you make a reboot.

Any more ideas ?

MS or Intel bug ?