X-Plane 11 OpenGL Extensions error

[imjimit07]

Hi, I am getting these errors in X-plane 11

WARNING: extension missing proc glGetnTexImage. This is a problem with your video driver.
WARNING: extension missing proc glGetnUniformdv. This is a problem with your video driver.
WARNING: extension missing proc glGetnMapdv. This is a problem with your video driver.
WARNING: extension missing proc glGetnMapfv. This is a problem with your video driver.
WARNING: extension missing proc glGetnMapiv. This is a problem with your video driver.
WARNING: extension missing proc glGetnPixelMapfv. This is a problem with your video driver.
WARNING: extension missing proc glGetnPixelMapuiv. This is a problem with your video driver.
WARNING: extension missing proc glGetnPixelMapusv. This is a problem with your video driver.
WARNING: extension missing proc glGetnPolygonStipple. This is a problem with your video driver.
WARNING: extension missing proc glGetnColorTable. This is a problem with your video driver.
WARNING: extension missing proc glGetnConvolutionFilter. This is a problem with your video driver.
WARNING: extension missing proc glGetnSeparableFilter. This is a problem with your video driver.
WARNING: extension missing proc glGetnHistogram. This is a problem with your video driver.
WARNING: extension missing proc glGetnMinmax. This is a problem with your video driver.

I have attached a screenshot of how the error looks like in the game
Specs:
i5-1155G7
Intel(R) Iris(R) Xe Graphics (31.0.101.5522 version)

[AlfredoS_Intel]

Hi imjimit07,

We are in the midst of our investigation regarding your concern, and thank you so far for your cooperation.

We need important advanced logs from your system. Kindly provide the following: 

1. Please provide an application event viewer log from your system. Below are the steps to generate the logs
   1. Right Click on the Start Button
   2. Click on Event Viewer
   3. Click on the chevron of the Windows Logs
   4. Right Click on the Application and select Save All Events As
   5. Save the file and send us a copy
   6. make sure to indicate the timestamp of the crash
2. Please provide an System event viewer log from your system. Below are the steps to generate the logs
   1. Right Click on the Start Button
   2. Click on Event Viewer
   3. Click on the chevron of the Windows Logs
   4. Right Click on the System and select Save All Events As
   5. Save the file and send us a copy
   6. make sure to indicate the timestamp of the crash

Looking forward to your response

Best Regards,

Alfred S

Intel® Customer Support Technician

[imjimit07]

Hello here are event logs

X-Plane started on Thu Nov 14 12:43:47 2024

The zip attached has the following files:

1) Applications.evtx

2) System.evtx

[AlfredoS_Intel]

Hi Imjimit07,

Thank you providing the logs.

Please allow us some time to check on this. 

We will get back to you as soon as we have updates.

Best Regards,

Alfred S

Intel Customer Support Technician

[NormanS_Intel]

Hello imjimit07,

Thank you for your patience, and I apologize for the extended wait. I'm pleased to inform you that, based on our replication and investigation, the latest graphics driver version 32.0.101.6881 WHQL Certified appears to have resolved the issue. Therefore, please ensure you perform a clean installation of the graphics driver using DDU before installing version 32.0.101.6881 WHQL Certified. Additionally, verify the game files and ensure that Steam is fully up to date.

If the issue persists, please let us know so we can conduct further investigation.

Best regards,

Norman S.

Intel Customer Support Engineer

[imjimit07]

Hello,

I tested it. Now X-Plane 11 does start. It doesn't crash upon startup. But still after updating the drivers using DDU, the issue still persists.

Here is a screenshot of how it looks like. I have also attached the logs.

[NormanS_Intel]

Hello imjimit07,

Thank you for your response, and I'm glad to hear that X Plane is now opening. However, to clarify, did the graphics corruption and artifacts begin after updating to the latest graphics version, or were they present before? I've reviewed the thread, and it appears this is the first time you've reported this issue.

If this is the first time you're reporting this issue and it's unrelated to the initial problem you mentioned, I recommend creating a separate thread specifically for the graphics corruption in X-Plane so we can investigate further. Please let me know.

Additionally, could you confirm that the OpenGL Extensions error is no longer occurring? Is that correct?

Best regards,

Norman S.

Intel Customer Support Engineer

[imjimit07]

Hello,

The graphics corruption was present before. I had reported in the first post of this thread, which even at that time happened after updating to the latest drivers of that time. Comparing the first I had send to one I had sent yesterday, it seems that the error in OpenGL extensions is still occurring. As seen in the logs:

WARNING: extension missing proc glGetnTexImage. This is a problem with your video driver.
WARNING: extension missing proc glGetnUniformdv. This is a problem with your video driver.
WARNING: extension missing proc glGetnMapdv. This is a problem with your video driver.
WARNING: extension missing proc glGetnMapfv. This is a problem with your video driver.
WARNING: extension missing proc glGetnMapiv. This is a problem with your video driver.
WARNING: extension missing proc glGetnPixelMapfv. This is a problem with your video driver.
WARNING: extension missing proc glGetnPixelMapuiv. This is a problem with your video driver.
WARNING: extension missing proc glGetnPixelMapusv. This is a problem with your video driver.
WARNING: extension missing proc glGetnPolygonStipple. This is a problem with your video driver.
WARNING: extension missing proc glGetnColorTable. This is a problem with your video driver.
WARNING: extension missing proc glGetnConvolutionFilter. This is a problem with your video driver.
WARNING: extension missing proc glGetnSeparableFilter. This is a problem with your video driver.
WARNING: extension missing proc glGetnHistogram. This is a problem with your video driver.
WARNING: extension missing proc glGetnMinmax. This is a problem with your video driver.

the errors are still occurring.

[SimulatedSkies]

Are you using vulkan? If it is, thats what is causing the corruption.

[NormanS_Intel]

Hello imjimit07,

Thank you for your response and the information you've provided. Upon reviewing the thread, I noticed that while your initial post included a screenshot of the graphics corruption, it wasn't specifically mentioned. I appreciate your clarification, and I'm sorry to hear that the issue persists. We will continue to investigate the matter and will provide an update as soon as possible. I understand this has been ongoing for some time, but please be assured that we are addressing this issue with the utmost seriousness.

Best regards,

Norman S.

Intel Customer Support Engineer