about A770

[user6404]

After I installed the A770, quasi-4K resolution to run Oka 2, the picture in the game is still relatively smooth, using the capture function in the intel control panel, the resolution is set to 2K when the captured video has obvious lag, is it a driver problem? How can I not reply to the post?

[Jean_Intel]

Hello user6404,

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

To better assist you, we would like to confirm the following information:

• As per my understanding, your issue is that when recording a video of the game, the video presents some lagging. Is this correct?
• What is the game title you refer to?
• Provide us with a video recording showing the issue.
• Share with us a screenshot of the game's video settings you are using.
• Does lowering the resolution (for the game or the video recording) improve the issue?
• We would like to ask for more system information. Create a system report using the Intel®️ System Support Utility (Intel®️ SSU): 
  • Download the Intel SSU
  • Open the application and click "Scan" to see the system and device information. By default, Intel®️ SSU will take you to the "Summary View."
  • Click on the menu where it says: "Summary" to change it to "Detailed View."
  • To save your scan: click "Next"; then "Save."

Best regards

Jean O.

Intel Customer Support Technician