Hello kpark11,
Thank you for posting on the Intel ® communities.
This could happen due to the system manufacturer removing it when the update was done, or perhaps there was a problem with the update of the driver. First, To better assist you with your request, I will need to check some information about your computer. Please follow these steps:
1. In the keyboard, press WinLogo key + R.
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop).
4. Attach the report to this thread.
Keep in mind that if in your system you have both integrated and dedicated graphics adapter by default the integrated one gets deactivated and also if your system supports hybrid graphics then the drivers must be installed in a certain order.
Regards,
David V
Intel Customer Support Technician
Under Contract to Intel Corporation
