alternative black external screen image

[RMORE13]

Hello, since many weeks, when I am working on my laptop with an external screen (AOC Q3277PQU), I get alternatively black screen and normal one. Drivers are updated everytime the app inform me it have to be done (I use the same screen with another laptop -and another graphic card- and I do not get any problem).

What can I do to solve that?

KR

René

[AlHill]

Are you using the drivers provided by your laptop manufacturer? If not, you should be.

Doc

[RMORE13]

Hello, I use Intel one. Not sure to find the manufacturer ones.....Lenovo - T470

[n_scott_pearson]

Go to the Lenovo site and look for downloads for your laptop. You should not be using Intel generic driver on a laptop unless the laptop's vendor tells you that this is ok (which they should only do if they didn't modify the Intel driver to support their hardware design).

...S

[RMORE13]

Hello, I have changed my driver (from LENOVO website) yesterday and it seems to be better. I will keep you in touch.

Thanck you for your replies and comments.