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18306 Discussions

alternative black external screen image

RMORE13
Beginner
590 Views

Hello, since many weeks, when I am working on my laptop with an external screen (AOC Q3277PQU), I get alternatively black screen and normal one. Drivers are updated everytime the app inform me it have to be done (I use the same screen with another laptop -and another graphic card- and I do not get any problem).

What can I do to solve that?

KR

René

0 Kudos
4 Replies
AlHill
Super User
165 Views

Are you using the drivers provided by your laptop manufacturer? If not, you should be.

 

Doc

 

RMORE13
Beginner
165 Views

Hello, I use Intel one. Not sure to find the manufacturer ones.....Lenovo - T470

n_scott_pearson
Super User Retired Employee
165 Views

Go to the Lenovo site and look for downloads for your laptop. You should not be using Intel generic driver on a laptop unless the laptop's vendor tells you that this is ok (which they should only do if they didn't modify the Intel driver to support their hardware design).

...S

RMORE13
Beginner
165 Views

Hello, I have changed my driver (from LENOVO website) yesterday and it seems to be better. I will keep you in touch.

Thanck you for your replies and comments.

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