b50 pro issues

[Kurt_ego]

Brought a b50 pro to replace an A380 which was working perfectly. Now only get a display when before windows boots, and getting the attached error. 

Have tried reseating the item
Checked resizable bar is on
installed standard and pro drivers - clean and none clean installed. 
tried using device driver unintaller. 

Can only remote in now.  (Windows server 2025)

[JedG_Intel]

Hello Kurt_ego,

Thank you for posting on Intel Community Forum.

Kindly share the information below for further investigation.

1. Which driver version/s have you used?

2. Have you had the chance to test using your older graphics card for isolation purposes?

3. Could you please provide the full model of your motherboard?

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician

[Kurt_ego]

1 drivers tried - Version: 32.0.101.8531 Version: 32.0.101.8314 - Q4.25.R2
2 Reverted to old card - Intel arc a380 working fine.
 3 Motherboard - B650D4U-2L2T/BCM

Thanks
Kurt

[JedG_Intel]

Hi Kurt_ego,

Thank you for sharing all this information with me. I will investigate this matter and I'll get back to you as soon as possible.

Best regards

Jed G.

Intel Customer Support Technician

[Kurt_ego]

Any news?

[JedG_Intel]

Hi Kurt_ego,

I'm getting back in touch to provide you with an update following our investigation. Please try to follow the steps on How to Resolve Error Code 43 for Intel® Graphics. If the issue persists, kindly provide the information below.

 - Updated SSU report

 - What is the complete model of the power supply?

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Kurt_ego,

I wanted to check if you had the chance to review the information I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Kurt_ego,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician