Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20943 Discussions

black screen for few seconds when plugging/unplugging laptop

idata
Employee
1,547 Views

Hi,

I am new here so not sure if this issue has already been discussed earlier.

I have win7 enterprise (64bit) with Intel HD graphics driver 8.15.10.2104. I am getting continuous

messages saying: "the display driver driver intel graphics accelerator drivers for windows xp (r) stopped responding"

Tried to install newer drivers from intel and dell website but all of them give the following issue:

when connecting/disconnecting the power adaptor, screen goes black for 2-3 sec and then it comes back.

This is really annoying, either I get continuous windows messages or I get black screen when plugging/unplugging

power cable.

Any suggestion is welcome

Regards

Luis

0 Kudos
1 Reply
Reply