So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.
Doc (not an Intel employee or contractor)
[Waiting for Windows 12]
Had the same issue today when trying to update. What seemed to be the bother was the Intel Driver and Support Assistant. Uninstalling and re-installing Support Assistant fixed my issue. Hope it helps.