Only reference I found that is similar and people in comments have same issue
Has there been any progress on this topic? I purchased a Acer Nitro 5 and after getting everything setup (installing all latest drivers for intel and Nvidia) I now have the issue that if I watch a video on my laptop (Youtube, Netflix) I get a stutter every few seconds. If I plug a hdmi cable in and watch that same video on the screen plugged(in the browser) in then the amount of time it stutters is twice as long. This is really something I would think needs to be resolved if we have thousands of people using laptops with intel/Nvidia cards on the laptops. I have tried to use the https://github.com/jobeid/TrayPwrD3 fix with no difference in performance. Has anyone found another solution? I would be happy to try just about anything.
I would also be happy to run any tests needed or share anymore info that will help solve this please. Its really effecting how I use the laptop.
Model Name Acer Aspire AN515-52-78H9
Item Code NH.Q3LEA.007
EAN Code 4713883877862
Acer Nitro 5 Core i7-8750H FHD 15.6" Gaming Notebook - Black & Red
· Screen size: 15.6" Full HD (1920 x 1080) display with IPS technology
· Memory: 8 GB of DDR4 system memory
· Storage: 1 TB + 128GB SSD
· Graphics: NVIDIA GeForce GTX 1050 Ti with 4 GB of dedicated GDDR5 VRAM
· Operating system: Windows 10 Home 64-bit
Good Morning Alberto
Thank you for getting back to me. My laptop is one week old and only has windows and default software installed when I noticed the problem.
Ill be sure to give you a detailed reply this weekend(version numbers and names of all software installed) so if anyone has the same issue then they can attempt to resolve it the same manner I did.
The GPU on the laptop is the NVIDIA GeForce GTX 1050 Ti. I am not sure if the model you found on the manufacturer is the exact same one I have. Ill add a link below from the shop where I purchased it.
I had some difficulty when trying to install the drivers you mentioned above. It looks like the laptop tried to install the drivers for the main graphics card so it said "drivers not compatible with your laptop".
In short: I updated from Windows home to Windows professional. I also uninstalled the Intel® UHD Graphics 630 drivers in the add remove programs and then opened the device manager -> right clicked on the intel graphics device -> searched online for latest drivers. It downloaded and installed the latest drivers and it looks like it solved my problem.
I am happy to say everything works great.
Thank you very much for getting back to me and following up.
Hope you have a great day further.