driver and support assistant

[samuel_bot]

I have one issue while downloading IDSA when I just complete the installation it says the software has been successfully removed I downloaded it and I agree with the terms and conditions but when I try to reinstall it says the software has been successfully removed I mean like why is this some kind of anti-piracy system or I just click a wrong button can someone help me

 

[David_G_Intel]

Hello samuel_bot

Thank you for posting on the Intel️® communities. Please share with us more information to investigate;

• What version of DSA did you install?
• What link do you use for the download?
• Is this the first time you install the software?
• Do you use a laptop or desktop system?
• Did you use the uninstaller file before?
• Is your application listed under "Apps and features" (Windows)
• What version (and build) of Windows do you use?

Regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel]

Were you able to check the previous post?  

Let us know if you still need assistance.    

Best regards,  

David G.  

Intel Customer Support Technician  

[David_G_Intel]

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.   

Best regards,  

David G. 

Intel Customer Support Technician