Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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driver support for shader version 6.6

matko
Beginner
8,891 Views

I just installed the latest driver. I noticed that the GPU supports shaders up to 6.6, but the driver only up to 5.1, which makes it impossible to play games based on UE 5. Do you plan to provide support for Shader Model 6.6 in the future?

 
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7 Replies
Caguicla_Intel
Moderator
8,808 Views

Hello matko,

 

Thank you for posting in Intel Communities.

 

I will review your inquiry internally. Kindly allow us some additional time, but rest assured that we will provide you with an update as soon as possible.

 

Best regards,

 

Caguicla C.

Intel® Customer Support Technician


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AlfredoS_Intel
Moderator
8,641 Views

Hi Matko,

 

Thank you for waiting for our

update.

We are in the initial phases of our investigation of your concern, and we are suspecting

misreported values on the software.

 

To remove this possible issue,

kindly do the following:

1. Clean installation of your

graphics drivers

2. For reference, you may

check this page, https://www.intel.com/content/www/us/en/support/articles/000097655/graphics.html.

2. It would really help us if

we can get more information about your system. Please download and run our

Intel® System Support Utility from this page,. To run it, please press "Scan".

After the scan is finished, click next and there will be a save button, giving

you an option to save the logs to a text file, please do so and attach the file

on your reply. You can refer to How to get the Intel® System

Support Utility Logs on Windows* for

instructions.

 

 

Best Regards,

Alfred S

Intel® Customer Support Technician


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matko
Beginner
8,620 Views

I am sending information about my system

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Caguicla_Intel
Moderator
8,566 Views

Hello Matko,

 

Thank you for providing the requested logs.

 

To proceed with our troubleshooting, could you please verify whether a clean installation of the driver was completed?

 

Best regards,

 

Caguicla C.

Intel® Customer Support Technician


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Caguicla_Intel
Moderator
8,385 Views

Hello Matko,

 

Good day!


I am sending this message to verify whether a clean installation of the driver was completed.

 

Best regards,

 

Caguicla C.

Intel® Customer Support Technician


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Caguicla_Intel
Moderator
8,270 Views

Hello Matko,

 

We have not received a response to this request yet. Should you require further details or assistance, kindly submit a new inquiry, as we will not be monitoring this thread moving forward.

 

Best regards,

 

Caguicla C.

Intel® Customer Support Technician


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HaroonJ5
Beginner
2,095 Views

HaroonJ5_0-1732486296681.png

 

I have an intel i7 1355U and intel iris xe graphics and the normal directx12 is enabled in settings but in unreal engine and in fortnite it says dx12 is not supported on my system even when i force it with a command in epic games, I dont think this is epic's problem I think it has something to do with my system but it SHOULD support it from research

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