enregistrement video

[AZIZ007]

Bonjour, j’aimerai demander votre aide pour pouvoir enregistrer des vidéos via Intel graphics, j’arrivais à le faire l’année passée, mais depuis la mise à jour que j’ai faite je n’ai plus l’onglet de capture vidéo. J’ai mis en fichier une image de la version actuelle. Merci!

Version du pilote : 30.0.100.9805

[Carlos_L_Intel]

Hi @AZIZ007,

Thank you for posting on the Intel® communities. I'm sorry for the inconvenience this might have caused you. Please help me with the following information in order to assist you:

• What is the model of your graphics adapter or the model of you processor? 

Best regards, 

Carlos L.  

Intel Customer Support Technician.

[AZIZ007]

Hello my friend, sorry for the late, this is my processor model: ntel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz   1.20 GHz

[Carlos_L_Intel]

Hi @AZIZ007,

Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.

Thank you for posting on the Intel® communities. I'm sorry for the inconvenience this might have caused you. Please help me with the following information in order to assist you:

What is the model of your graphics adapter or the model of you processor? 

Best regards, 

Carlos L.  

Intel Customer Support Technician.

[Carlos_L_Intel]

Hi @AZIZ007,

Thank you for the information. Gaming related features have been moved from Intel® Graphics Command Center to our newest gamer focused user interface, Intel® Arc™ Control. I would recommend trying In Arc, however, it requires an 11th Generation Intel® Core processor or newer or an Intel® Arc™ Dedicated Graphics card.

A workaround I can suggest is trying the Intel® Graphics Command Center BETA: https://apps.microsoft.com/store/detail/intel%C2%AE-graphics-command-center-beta/9NMR79ZTJFTC

Let me know if that works for you. 

Best regards, 

Carlos L.  

Intel Customer Support Technician.

[AZIZ007]

Hi Carlos, i tried your solution and it’s works, thank you a lot! Now I can make tutorials with my screen recording.

Thank you so much

[Carlos_L_Intel]

Hi @AZIZ007,

Thank you for the update. I'm glad it worked for you, and also happy you can continue with your tutorials. Keep up the good work. 

 For now, is there anything else we can do? Or should we close this thread?

Best regards, 

Carlos L.  

Intel Customer Support Technician.

[Carlos_L_Intel]

Hi @AZIZ007,

Were you able to check the previous post?  

Let us know if you still need assistance.  

Best regards,  

Carlos L.  

Intel Customer Support Technician.

[AZIZ007]

Bonjour Carlos, désolé pour le retard, oui nous pouvons fermer le post, mon problème est résolu. Je n’ai aucune préoccupation. Merci beaucoup!

[AZIZ007]

Hello Carlos, sorry for the late, yes we can close the post, my problem is solved. I don’t have any preoccupation. Thank you so much!

[Carlos_L_Intel]

Hi @AZIZ007,

 I am happy everything is working well for you. For now, we will proceed to close this thread. 

If you need any additional information, please submit a new question as this thread will no longer be monitored. 

Best regards, 

Carlos L.  

Intel Customer Support Technician.