error Display driver igfx stopped responding and has successfully recov

[MDece1]

I bought this pc last february and since then I've been getting this error whenever im playing games like League of legends, smite, elsword etc.

My specs are

GA-H81M-DS2

Pentium G3258

Intel HD Graphics

4GB RAM

500GB Seagate Barracuda

[Kevin_M_Intel]

Hello MbDecena,

Please try updating the driver for your graphics controller. Here you can download it:

https://downloadcenter.intel.com/download/24785/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit https://downloadcenter.intel.com/download/24785/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit

Kevin M

[MDece1]

Hello! Thanks for the reply but I already tried updating the driver but the problem is still there. please help me

[Kevin_M_Intel]

Hello MbDecena,

Can you please post your system information report? Also the Graphics report?

How to get it?

System Information: Click Start> Type System Information> Click File> Export> Save File> Attach using Advanced Editor Options.

Graphics Report: Right click on desktop> Graphics Properties> Options> Drop Down Menu> Information Center> Save> Attach using Advanced Editor Options.

[Kevin_M_Intel]

Thank you for providing the reports.

I see everything on the computer is up to date so I would like you to try setting the same resolution in the game as the one set in the desktop.

What happens if you test different resolutions?

Kevin m

[MDece1]

I tried playing the games on different resolutions but the screen still goes black then goes back to normal

[Kevin_M_Intel]

I know this may not like you but, have you tried doing a clean installation of the Operating System?

Kevin m

[MDece1]

Hmmm I haven't. But is there a chance that the problem is with my g3258? I mean maybe I could get the store to replace it or maybe I should try doing a clean installation first like you said before replacing the processor. I need advices.

[Kevin_M_Intel]

If reinstalling the drivers issue persists, I think you should try doing a clean install. I do not think this is a hardware (processor) problem but a software issue.

Kevin

[MDece1]

I see. thank you very much for helping me I will try reinstalling the operating system now because I tried reinstalling the drivers about four times and still no luck. Again thank you very much for the help.

[MDece1]

Hello I reinstalled the operating system and sadly the problem has not been resolved. What do you think should i do?

[Kevin_M_Intel]

Hello MbDecena,

Please try rolling back to a previous driver:

https://downloadcenter.intel.com/download/24596/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit https://downloadcenter.intel.com/download/24596/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit

[MDece1]

It says error page not found

[JX3]

Hi there, I have the same problem. The problem arrived after I last downloaded and installed Microsoft's updates. My advice is to do nothing. The next set of updates from Microsoft will likely fix whatever went wrong with the last update.

[MDece1]

I see then I will keep updating windows thanks for the reply

[Kevin_M_Intel]

I am sorry but it seems the driver was removed from the link provided before.

There is a customer who provided the driver from his google drive at this link:

/thread/62957 https://communities.intel.com/thread/62957

Check post 12 and try getting the driver from there.

As mentioned before, we are working on this and soon we will have a driver release with a fix for this.

Kevin M

[MDece1]

Hello, I tried all those solutions but still no luck please help me

[MDece1]

could it be hardware problem? sigh this is really frustrating i feel like i wasted money

[Kevin_M_Intel]

In this case, it will be necessary to wait until our next Driver release. I am sorry for the Inconvenience.

[MDece1]

Ok Please let me know about the next driver release

[Kevin_M_Intel]

Hello MbDecena,

We are working on a new driver and it will be released soon. Keep checking on https://downloadcenter.intel.com/ Download Center for updates.