error message

[MMich21]

"Display driver stopped responding and has recovered. Display driver Intel HD Graphics Drivers for Windows 8(R) stopped responding and has successfully recovered"

Purchased brand new Lenovo AIO700 27ISH - Windows 10, Intel Core i7 6700 cpu @3.40 GHz 3.41 GHz, 7.91 GB, 64 bit operating system x-64 based processor, 10 support with 10 points, Intel HD Graphics card 530 and NVidia GeForce GTX95A . I get this error message daily, seemingly while doing nothing more taxing than reading my email, browsing the web, etc. Once it starts it seems to fail multiple times, all while recovering within seconds. The computer locks up momentarily, so I know the error message is impending. Very frustrating to have this happen on a brand new, very expensive computer. I have updated my Intel drivers- the latest being 20.19.15.4300. One person suggested turning off "conservative Morphological anti-aliasing ( mine was already off),, disable Application Optimal Mode and disable Multi-sample anti-aliasing. I did turn off/disable the last two.

This seems to be an issue for many brands of new computers running Windows 10. If I had known this I would have put off buying a new computer and just struggled with my old PC for a little longer. The latest and greatest is obviously not always the best. Intel and Microsoft should be collaborating to get this known issue fixed.

I am not a computer geek but just an average user. This may be a stupid question but since I have two graphics cards what would happen if I were to just disable the Intel graphics card? The NVidia card is already set to default. Just wondering...

I really don't know what else to do. If there is a fix I have not found would appreciate it.

[idata]

You mentioned the computer shut down, as far as I know, the problem reported previously does not power computer down. In that case, that would be another issue not related to the TDR issue.

Please confirm if you have a shutdown problem or the error message: Display driver stopped responding and has recovered.Allan.

[SLeis]

It's a shutdown problem. Computer screen "snapped" and then immediately shutdown. Again, you must remove the power cord, replug the power cord and then press the power button to get it to power up. Unless you remove and replug the power cord, it will not power up.

[idata]

The shutdown problem is not related to the error message:Display driver stopped responding and has recovered.

I would recommend checking with your laptop manufacturer for any overheating issue or any other source that is causing the computer to shutdown. http://www.dell.com/support/home/us/en/04 http://www.dell.com/support/home/us/en/04

Allan.

[SLeis]

Don't have a laptop. Have a Dell All-In-One. Why would an overheat situation cause you to have to remove the cord in order to restart the computer.

[idata]

About the overheating, that was just a suggestion. You need to check with Dell about this shutdown problem. Again, the issue reported previously does not generate any type of shutdown.

Allan.