graphical issues on intel iris xe

[irisuser]

as the title suggests on any sort of newer games, the game runs fine but i often find graphical issues in it, flickering textures... etc, and yes in case you're wondering the intel iris xe meets the MINIMUM requirements of these games but for some reason it's just the driver that has the issue, i hope intel actually sees this and makes a solution because this is seriously getting annoying

[DhannielM_Intel]

Hello irisuser, 

Thank you for posting in the community!

I understand that you are experiencing graphical issues while playing the game. I’d like to set the right expectations—graphical issues can stem from multiple factors, not just the graphics driver. In some cases, cooling systems, hardware compatibility, or other system configurations may also contribute to the issue.

Additionally, graphical issues can present in different forms, such as glitching, artifacts, performance drops, stuttering, color distortion, and more. To better assist you, I have a few questions:

• Could you clarify what specific graphical issue you are encountering?
• Since you are using Iris Xe, I assume you are on a laptop, could you provide the exact model of your device?
• What is the current graphics driver installed on your system?
• Have these graphical issues been present since you first started playing the game?

Your responses will help me better understand the situation and identify possible solutions.  Also, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here: Help Guide for the Intel® System Support Utility

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello irisuser, 

I wanted to check if you've seen my previous response, which includes some questions and requests to help me investigate the issue further. When you have a moment, please provide your answers.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello irisuser, 

Since I haven't received a response from you, I will proceed to close this inquiry. If you require further assistance, please feel free to submit a new question, as this thread will no longer be monitored. Thank you for your understanding.

Best regards,

Dhanniel M.

Intel Customer Support Technician