Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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graphics drivers for call of duty

kamogelo
Novice
556 Views

hello i need help with graphic drivers because ive tried everythingi could but the game still gave the same gpu requirements message...please refer me where i can dowload the required drives for version 32.0.101.4952..am using intel core i5 windows 11 pro

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LeonWaksman
Super User
540 Views

In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan (check "Everything") and save the results. The .txt file with the results please attach to your post.

Leon

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LeonWaksman
Super User
541 Views

In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan (check "Everything") and save the results. The .txt file with the results please attach to your post.

Leon

kamogelo
Novice
515 Views

hello i did attach the info sir you can check and try to help

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LeonWaksman
Super User
504 Views

Hi @kamogelo 

From the attached to your post SSU Report, I can see that your computer is equipped with Intel I5-8265U CPU. This is 8th generation CPU. The latest Graphics Driver for this CPU is Intel® Graphics Driver 31.0.101.2128.  

The requested Graphics Driver 32.0.101.4952 is an old version of the Intel® Arc and Iris® Xe Graphics Driver.  I'm sorry, but this driver is not compatible with your CPU (it is compatible with the CPU Generation 11th -14th).

Since the CPU is probably soldered in your laptop it can't be upgraded, neither.

Please check the Call Of Duty game requirements. As far I understand the 8th Generation CPU should be compatible. Ask the game company why there is a requirement for 32.0.101.4952 driver, which is used in 11th-14th Generation CPU?

Sorry, but can't help more.

Leon

 

 

kamogelo
Novice
503 Views

thanks for trying ill contacts the gaming agents and see whats up

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LeonWaksman
Super User
441 Views

This is the Activision page defining the requirements for your game.

As you can see, your CPU and the Operating System meet the requirements, however, your PC doesn't meet the graphics requirements:

NVIDIA GeForce GTX 1080Ti / RTX 3060 or AMD Radeon RX 6600XT or Intel Arc A770

 

Leon

 

 

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