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orodr6
Beginner
660 Views

how can i fix my audio driver for my laptot w window technician erase the intel smatr sound technology controler ans now ny laptop has no audio

 
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3 Replies
Leonardo_C_Intel
Moderator
127 Views

Hello orodr6 Thank you for posting in the Intel Community. • What is the brand and model of your system? • Please provide me more details about how the issue happened? • Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility • Steps to save the report: 1- Run the utility. 2- Click on “Scan” to get the scanned system. 3- Once the scan is complete click on “next”. 4- Use the “save” option, save the report to your desktop. 5- To attach a file, you must click the “Attach” option on the bottom left-hand corner of the response box. Hope this helps. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
Leonardo_C_Intel
Moderator
127 Views

Hello orodr6 Have you been able to collect the information requested? Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
Leonardo_C_Intel
Moderator
127 Views

Hello orodr6 I haven’t heard back from you, I am going to close this request If you have more questions please do not hesitate in replying back. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
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