Community
cancel
Showing results for 
Search instead for 
Did you mean: 
SSoha1
Beginner
367 Views

i can't install my graphics driver in my i3 8100 UHD 630 it show "This installation package is not supported by this processor type." but i install the correct and latest driver software. How can i fixed it ??

 
0 Kudos
3 Replies
AlHill
Super User
119 Views

What is your device? A laptop or desktop?

What model number?

What operating system are you running? Windows 10? If so, what version? 1903? 1809? 1803? Other?

 

Provide more information.

 

Doc

 

Wanner_G_Intel
Moderator
119 Views

Hello SSoha1,

 

If you need further assistance, please let us know.

 

Also, to gather more information about your system configuration and other useful information such as the operating system version, driver versions, etc. , please run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread.

 

  1. Download the Intel® System Support Utility and save the application in your computer.
  2. Open the application and click "Scan" to see system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
  3. To save your scan, click Next and click Save.

 

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

Wanner_G_Intel
Moderator
119 Views

Hello SSoha1,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Wanner G.

Intel Customer Support Technician

Under Contract to Intel Corporation

Reply