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i have the latest asus laptop. my screen is somehwhat blurry. my computer keeps saying the the intel graphics stop working. can anyone assist????

idata
员工
2,478 次查看

I have the latest asus laptop. my screen is somehwat blurry and it keeps popping up with a message saying my intel graphics are not working. can anyone assist please? it is driving me bonkers.

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AlHill
超级用户
829 次查看

Provide you processor and graphics information. Then, the intel support staff can help you.

In the meantime, if you are on Windows 10, you may want to check if your graphics and processor are supported:

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Intel® Graphics Products

http://www.intel.com/content/www/us/en/support/processors/000006105.html Intel® Processor Support for Microsoft Windows® 10

Doc

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idata
员工
829 次查看

intel (R) core (TM) i7-6700HQ cpu @2.60ghz intel(r) HD graphics 530 if that helps?

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AlHill
超级用户
829 次查看

It helps. You can find the latest driver for your laptop here:

http://www.intel.com/content/www/us/en/support/graphics-drivers/intel-hd-graphics-530-for-6th-generation-intel-core-processors.html Intel® HD Graphics 530 for 6th Generation Intel® Core™ Processors

Doc

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idata
员工
829 次查看

Hi,

 

 

Thanks Al Hill, Lawlesss please let us know if the new driver helps you.

 

Could you please fill out the information asked in this site, in order to see if there is something I can do from this point?

 

/thread/77761 https://communities.intel.com/thread/77761

 

 

Regards,

 

Hellen.

 

 

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