Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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i want to update the driver named 4539 where can i find it

Mene
Beginner
2,599 Views

I tried to install battlefield 1 but I need driver 4539 were can I get it?

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AlHill
Super User
2,593 Views

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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Mene
Beginner
2,585 Views
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AlHill
Super User
2,576 Views

Not what I asked for, but enough info about your device.

This is the latest driver for your graphics:

https://www.intel.com/content/www/us/en/download/726609/intel-arc-iris-xe-graphics-whql-windows.html

 

Your problem is an old game that does not understand the graphic driver versions and is only looking at the last four digits.

You need to get an updated/new version of the game

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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Yama87659
Beginner
1,552 Views

I am having the exact same issue as the guy above. Is there any way you can help me?

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Mene
Beginner
2,568 Views

but what if the game is already in the most recent version?

 

 

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AlHill
Super User
2,546 Views

Then you ask the game manufacturer about the error.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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Mene
Beginner
2,567 Views

I followed the instructions yet it didn't work

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Hugo_Intel
Employee
2,468 Views

Hello Mene


Thank you for posting on the Intel Communities. I am sorry to hear that you are facing issues when trying to play Battlefield 1 on your system.


If I may jump into the conversation, I want to let you know that this is a known issue that we are investigating, however, there is no estimated time for resolution at the moment. Please check the following article for more information:

Battlefield 1 Outdated Driver Error on Intel® Graphics.


You can reference the Bug Id number 16014988536 if you want to check the status in the future.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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