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ss34
Beginner
914 Views

im having black screen problem when installing the intel graphics driver

Im attaching the .txt file that generated using the system support utility

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7 Replies
Amy_C_Intel1
Employee
80 Views

Hello ss34, Thank you for posting on the Intel® Communities. Make sure your Windows 10 is up to date. Then, try with the customize driver from HP: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-750-100-desktop-pc-series/8499646... If you are unable to install that driver, try one of the other drivers from:https://support.hp.com/us-en/drivers/selfservice/hp-envy-750-100-desktop-pc-series/8499646/model/852... Amy C Intel Customer Support Technician Under Contract to Intel Corporation
Amy_C_Intel1
Employee
80 Views

If you need further assistance let us know. Amy C Intel Customer Support Technician Under Contract to Intel Corporation
ss34
Beginner
80 Views

im having dell inspiron 3542 with windows 7.

can u help me?

 

Amy_C_Intel1
Employee
80 Views

What is the issue with that computer? Amy C Intel Customer Support Technician Under Contract to Intel Corporation
Amy_C_Intel1
Employee
80 Views

If you need further assistance let us know. Amy C Intel Customer Support Technician Under Contract to Intel Corporation
Amy_C_Intel1
Employee
80 Views

If you have more questions, please let us know. Amy C Intel Customer Support Technician Under Contract to Intel Corporation
Amy_C_Intel1
Employee
80 Views

I have not heard back from you so I will close this inquiry now. If you need further assistance, please post a new question. Amy C Intel Customer Support Technician Under Contract to Intel Corporation
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