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intel driver assistant

Maduka-Testimony
Beginner
1,489 Views

why is my intel driver and support assistant taking too long to update and install drivers

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3 Replies
VonM_Intel
Moderator
1,458 Views

Hi, Maduka-Testimony.

 

Thank you for posting in the Intel Communities. We would be more than glad to help you solve the problem regarding update issues with the Intel® Driver & Support Assistant (Intel® DSA).

 

To better assist you, we would like to ask for the following details:

  • May I know what Internet Connection you use (Is it a broadband (DSL/Cable)?
  • What Web Browser do you use in updating and installing drivers?
  • Have you noticed any error messages that can take too long to update and install the drivers?

Also, in order for us to provide the most accurate assistance on this scenario, please attach the SSU report so we can verify further details about the components in your platform: https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

 

Best regards,

Von M.

Intel Customer Support Technician

 

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VonM_Intel
Moderator
1,411 Views

Hi, Maduka-Testimony.


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards,

Von M.

Intel Customer Support Technician


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VonM_Intel
Moderator
1,387 Views

Hi, Maduka-Testimony.


Since we haven't received any further communication from you, we'll be closing this thread. If you need further assistance, please submit a new question as this thread will no longer be monitored. Rest assured, we'll be here to assist you.


Best regards,

Von M.

Intel Customer Support Technician


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