intel gpa sample and cityracer crashing

[gbhj]

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Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue AND 'does it fail every single time, or only sometimes?' If you can offer a % rate please do.

the intel gpa sample and cityracer crash with the folowing error message

Hardware (HW)

Brand and Model of the system.

HP Pavilion 15 Notebook PC

Hybrid or switchable graphics system? ie Does it have AMD or NV graphics too?

no

Make and model of any Displays that are used to see the issue (see note2 below).

LFP = Local Flat Panel (Laptop panel)

EFP = External Flat Panel (Monitor you plug in) 

LFP 1366 x 768 (32 bit) (60Hz) SDC4951

How much memory [RAM] in the system (see note2 below).

8192MB RAM

Provide any other hardware needed to replicate the issue.

ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

n/a

Hardware Stepping (see note1 below).

PCI\VEN_8086&DEV_0A2E&SUBSYS_227E103C&REV_09

PCI\VEN_8086&DEV_0A2E&SUBSYS_227E103C

PCI\VEN_8086&DEV_0A2E&CC_030000

PCI\VEN_8086&DEV_0A2E&CC_0300

...

[Esteban_O_Intel · Accepted solution]

We recommend you first try with HP drivers, due in some cases they have custom made drivers for their equipment, if problem persist, we have new video drivers ( 9/1/15) you can try. Please visit

https://downloadcenter.intel.com/ Intel® Download Center