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intel hd graphics 2000 - using HDMI, when monitor is off driver resizes screen and open windows to 800x600

idata
Employee
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Intel hd graphics 2000 embedded controller

Windows 7 Home Premium 64 bit SP1

Latest driver - 8.15.10.2656

When connected to monitor using HDMI (set to 1920x1280), when the monitor is off (either turned off manually or by power saver settings in Windows) I hear the `usb device disconnected` sound followed by the `usb device connected` sound. Every few seconds this repeats. When to monitor is turned back on the display resumes normally at the proper resolution, but all the open program windows have been resized to 800x600, as though the screen had been resized, and the open windows resized accordingly. When using a VGA connector to the monitor this does not occur (at 1920x1280).

Any suggestions would be appreciated.

-Bob

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DArce
Valued Contributor III
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Hello,

We have not seen any similar issues on our systems or any reports of similar a behavior.

Could you please confirm if the latest BIOS of your motherboard is installed and if the latest inf driver for the HDMI monitor is loaded? Are you seeing the same issue with another monitor connected through the HDMI interface?

How do you revert the image to work properly again? Do you need a restart or you can adjust it again through the Intel(R) Graphics and Media control panel?

In addition please copy-paste the graphics report generated within the Intel(R) Graphics User Interface. For information on how to retrieve this report, please visit the following page:

http://www.intel.com/support/graphics/sb/cs-009476.htm http://www.intel.com/support/graphics/sb/cs-009476.htm

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