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intel hd graphics driver install says "your computer does not meet the minimum requirements

leonstm
Beginner
377 Views

i have a nvidia quadro k3100m with an intel core i7-4810mq @2.80 ghz.

i wanted to install the driver for it, says "your computer does not meet the minimum requirements. i try to look through my bios to enable, and there is an option called "switchable graphics"... but when i try to enable it, windows has a mental breakdown (graphical issues)

i don't know if i have any options to fix the issue, or enable intel hd graphics.

any help is useful.

thanks, leonstm

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3 Replies
AndrewG_Intel
Moderator
328 Views

Hello @leonstm

Thank you for posting on the Intel® communities.

In order to check this behavior better, could you please provide the following details?


1- Are you trying to install the driver using Intel® Driver & Support Assistant (Intel® DSA)? Or are you trying with the direct download link and running the .exe installer for the Intel® HD Graphics 4600 driver?

Are you downloading the driver from any of the options (versions) in this link? Downloads for Intel® HD Graphics 4600. Please provide more details.

2- Is this a new system? Did it work fine before or are you experiencing this behavior since the first day that you have the system?

3- If this system worked fine before? Was there any hardware or software change (Windows update, driver update, etc) related to the point when the behavior started?

4- Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.

  • Download the Intel® SSU and save the application on your computer
  • Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
  • To save your scan, click Next and click Save.
  • Note: We will send you an e-mail to the e-mail address associated with your community profile. Please reply to the email in order to provide us with the Intel® SSU report to avoid exposing sensitive information in the communities.


Best regards,

Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
306 Views

Hello leonstm

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back.


Best regards,

Andrew G.

Intel Customer Support Technician


AndrewG_Intel
Moderator
273 Views

Hello leonstm

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.


Best regards,

Andrew G.

Intel Customer Support Technician


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