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22735 Discussions

issue with GPU

Tunas21
Beginner
‎04-05-2021 12:17 PM
1,605 Views

Hello Everyone

I have this issue with my computer:

Error

GPU Crashed or D3D device removed

USE- d3ddebug to enable the D3D debug device

USE- gpcucrashedbugging to track current GPU State.

 

I got this error when I was playing the game " dead by daylight" and the game suddenly was closed and I got that error.

This computer is new and I do not have another program installed.

the computer that I have is " LENOVO IDEAPAD 5 14ITL05"

can you help me to solve this? I do not know if I have to install another controller, I have not change any driver.

 

Thank you

 

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Stefan3D
Honored Contributor II
‎04-05-2021 01:03 PM
1,593 Views

According to https://www.notebookcheck.net/Lenovo-IdeaPad-5-14ITL05-82FE005QGE.526658.0.html your laptop contains 2 GPUs

  • right-click on desktop
  • select display settings
  • select graphics settings
  • create a profile for your game
  • select Intel GPU and test the game
  • if you get mentioned error, select NVIDIA GPU and test the game again
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