naruto ultimate ninja storm 4 steam freeze/crash? in story mode

[idata]

I use nuc6i7kyk + ssd samsung evo850 + corsair vengeance ddr4 16gb

I use latest driver of all component of nuc6i7kyk

I always get stuck screen in story mode when after battle madara tailed beast susanoo and hashirama

I play naruto on steam

I always stuck screen not black/white screen, but the bgm is still play

help me pleasee

[idata]

Hello Mendiraharsadi:

The processor of the Intel® NUC6i7KYK NUC is the Intel® i7-6770HQ, it works with Intel® Iris™ Pro Graphics 580 graphics controller, so , please try to install the following driver manually: Instructions to install the driver manually: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html This is the driver version 4501, which is the latest one for the graphics controller on the NUC: https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- Also, you can try a BIOS update to the latest version, using the F7 method: http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005724.html http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005724.html This is the .BIO file you need in order to do the update to 0041 which is the latest one: https://downloadcenter.intel.com/download/26210/BIOS-Update-KYSKLi70-86A- https://downloadcenter.intel.com/download/26210/BIOS-Update-KYSKLi70-86A- Please let me know the results of trying the steps above. Any questions, please let me know. Alberto

[idata]

Hello Mendiraharsadi:

I just wanted to let you know that the issue was replicated, and right now the case is under investigation in order to try to find a possible fix for this problem. As soon as I get any updates, I will post all the details on this thread. Any questions, please let me know. Alberto

[idata]

Hello Mendiraharsadi:

I just wanted to let you know that we are still working in order to find a possible fix for this issue. As soon as I get any results, I will post all the information on this thread. Any questions, please let me know. Alberto

[idata]

Hello Mendiraharsadi:

I just wanted to let you know that we now have newer drivers available in order to try to fix this problem with the game, please try to install them: Driver 4542: https://downloadcenter.intel.com/download/26404/Intel-Graphics-Driver-15-45-?product=88357 https://downloadcenter.intel.com/download/26404/Intel-Graphics-Driver-15-45-?product=88357 If the above driver does not work, we can try the following, beta driver 4552: https://downloadcenter.intel.com/download/26464/Intel-Graphics-Beta-Driver-15-45-?product=88357 https://downloadcenter.intel.com/download/26464/Intel-Graphics-Beta-Driver-15-45-?product=88357 Please let me know the results of trying the steps above. Any further questions, please let me know. Regards Alberto

[idata]

Hello:

This is just to check if you were able to install drivers 4542 and the beta driver 4552, and also if the issue with Naruto still persists or if it got fixed? Any questions, please let me know. Regards Alberto