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idata
Community Manager
5,200 Views

no graphic driver for intel pentium gold 5400

is there no graphic driver for intel pentium gold 5400 , because i already try to use intel driver support and assistant and when i try to install graphic driver it said that this driver is not for my processor

*sorry my english is very bad

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9 Replies
n_scott_pearson
Super User Retired Employee
545 Views

Your processor has Intel HD Graphics 610. Here is link to latest available driver: https://downloadcenter.intel.com/download/27892/Intel-Graphics-Driver-for-Windows-10?product=98910 Download Intel® HD Graphics 610 Driver for Windows® 10.

Hope this helps,

...S

P.S. In future, send your questions and responses in your native language. We have translators that we can use to read them.

ACoop1
Beginner
545 Views

The current version does not install. I had the same issue - it says it supports UHD605, 620 and 630 but not 610.

https://downloadcenter.intel.com/search?keyword=uhd+graphics Search downloads

Use the 24.20.100.6025 version and it will install correctly. Works fine.

ACoop1
Beginner
545 Views

@Scott - the latest version is the problem. Installing that is met with a "This software isn't compatible" message and it terminates without installing.

The previous version installs correctly for the g5400 with UHD610 graphics.

idata
Community Manager
545 Views

Hello hanifsatriya,

 

 

Thank you for your response.

 

 

This is the latest driver for the graphics controller that comes with your processor, please download the ".zip" file:

 

 

https://downloadcenter.intel.com/download/27892/Intel-Graphics-Driver-for-Windows-10?product=129486 https://downloadcenter.intel.com/download/27892/Intel-Graphics-Driver-for-Windows-10?product=129486

 

 

Once the file is downloaded, please follow the steps below to avoid the error message you were getting before:

 

 

1 - Unzip the file to a designated location or folder.

 

2 - Right-click Windows Start icon and open Device Manager.

 

3 - Click Yes when prompted for permission from User Account Control.

 

4 - Expand the Display adapters section.

 

5 - Right-click the Intel® graphics entry and select Update Driver Software.

 

6 - Click "Browse my computer for driver software".

 

7 - Click "Let me pick from a list of device drivers on my computer".

 

8 - Click "Have Disk".

 

9 - Click "Browse".

 

10 - Access the designated location or folder, and access a folder called "Graphics".

 

11 - Select the file (Setup information file)called "igdlh64" or "igdlh".

 

12 - Click Open, then click OK, and finally click Next. Drivers are now being installed.

 

13 - Reboot your computer

 

 

I hope this helps.

 

 

 

Regards,

 

David V
idata
Community Manager
545 Views

Hello andyroo,

 

 

I am following up with your case and see that we have not heard back from you.

 

 

Were you able to update the driver with the method specified above?

 

 

If you need more assistance do not hesitate to reply.

 

 

 

Regards,

 

David V
ACoop1
Beginner
545 Views

Thanks for checking in David V.

I was able to update the drivers using an earlier version of the driver package self-installer.

I didn't need to use the manual update process with the zipped package.

The difficulty arose because the version of self-installing drivers available on the Intel site would not install.

idata
Community Manager
545 Views

Hello andyroo,

Thank you for your response.

I understand that you were able to fix your problem by using an earlier version of the driver installer, I am glad to hear that. If you need any more help do not hesitate to reply.

hanifsatriya,

Were you able to install the update? I am following up with your case and see that we have not heard back from you.

If you need more assistance do not hesitate to reply.

 

Regards,

 

David V
psegu
Beginner
545 Views

Hello Andyroo,

Can you tell us please which versin you used ?

Thanks

snaru1
Beginner
545 Views

upgrade your window and problem solved

Reply