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no puedo instalar la placa de video. en windows 10-32bits. me figura como adaptador de pantalla basico de microsoft.

idata
Employee
‎08-05-2017 11:49 AM
3,856 Views

hola. tengo el problema que no puedo instalar la placa de video . me figura como " adaptador de pantalla basico de microsoft ".

tengo una placa base gigabyte h110m-h con laplaca de video integrada (intel) HD GRAPHICS 630 . tengo instalado windows 10 - 32 bits. en las pagina de gigabyte no hay controlador para windows 10-32 bites , solo para 64 bits.

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AlHill
Super User
‎08-05-2017 11:54 AM
2,663 Views

That is correct. Only Window 10 64-bit is supported:

https://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Intel® Graphics Products

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idata
Employee
‎08-05-2017 12:06 PM
2,663 Views
In response to AlHill

gracias por responder. entonces tengo que obligatoriamente actualizar mi win 10 a 64 bits?

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AlHill
Super User
‎08-05-2017 05:04 PM
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In response to idata

You cannot update from 32 to 64 bit. You will have to do a new install.

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