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22745 Discussions

problem with game without directx

stefano8
Beginner
‎02-28-2025 09:20 AM
793 Views

After having dowloaded the intel driver 32.0.101.6559 i experienced crashing in games that doesn't use directX (like rdr2 with vulkan and fortnite low settings) while in games like gta 5 with directX 11 i can play normally. I have an intel iris xe graphics.

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JohnM_Intel
Moderator
‎03-02-2025 07:38 PM
727 Views

Hello Stefano,


Thank you for sharing this concern with communities.


Intel has released the latest graphics driver version 32.0.101.6632. Please update your driver to this version as it resolves the issue you mentioned.


Regards,


John Sergio M.

Intel Customer Support Technician


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JohnM_Intel
Moderator
‎03-06-2025 11:31 PM
682 Views

Hello Stefano,


I wanted to follow up to see if you had a chance to look over the information I posted. Your feedback at your earliest convenience would be greatly appreciated so we can move forward with resolving this matter.


Regards,


John Sergio M.

Intel Customer Support Technician


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JohnM_Intel
Moderator
‎03-12-2025 12:21 AM
637 Views

Hello Stefano,


I wanted to inform you that Intel is currently aware of the crashing issue with Fortnite. Our team is actively working on a solution, which will be included in the upcoming driver update. Please allow me some time to troubleshoot this issue in our lab. I will reach out to you once the new driver update is available.


Regards,


John Sergio M.

Intel Customer Support Technician


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JohnM_Intel
Moderator
‎03-20-2025 09:15 PM
590 Views

Hello stefano8,

 

Intel has released a new graphics update, and we have already addressed the issue with Fortnite crashing. Please update your graphics driver to Intel® Graphics Driver 32.0.101.6651 and test it. If you encounter any issues, feel free to reach out.

 

Best regards,

 

John Sergio M.

Intel Customer Support Technician

 

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JohnM_Intel
Moderator
‎03-25-2025 12:11 AM
559 Views

Hello Stefano,


I wanted to follow up to see if you had a chance to look over the information I posted. Your feedback at your earliest convenience would be greatly appreciated so we can move forward with resolving this matter.


Regards,


John Sergio M.

Intel Customer Support Technician


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