Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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problema con el asistente

anthonyafton
Beginner
1,060 Views

hola alguien puede ayudarme trato de istalar los driver parsa mi i5-4570T y tiene unos integrados Gráficos HD Intel® 4600 y intento usar el Asistente del controlador y asistencia técnica Intel y tengo este error el cual no puedo solucionar alguien sabe como se soluciona

 

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n_scott_pearson
Super User
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Try doing a clean install of the driver package. Here is the process:

  1. Download - but do not install just yet - the newest driver package from the Intel site. Here is link to its download page: https://www.intel.com/content/www/us/en/download/18424
  2. Very important: Disconnect system from Internet. Unplug Ethernet cable and/or disable Wireless. Note: if using Wireless, it should be disabled in such a way that reboots can occur without it automatically re-enabling.
  3. In the Apps and Features applet, check to see if there is an Intel HD Graphics 4600Intel HD Graphics or Intel Graphics entry. If not, skip to Step 6.
  4. Click on the Intel HD Graphics 4600Intel HD Graphics or Intel Graphics entry and select Uninstall.
  5. Reboot the system, keeping Internet access disconnected.
  6. From Device Manager, check if there is an entry for an Intel Graphics adapter. If you see only the Microsoft Basic Display Adapter, skip to Step 9.
  7. Right-click on the entry for the Intel Graphics adapter and select Uninstall Device. Checkmark Delete the driver software for this device and then click on the Uninstall button.
  8. Go back to step 5.
  9. Install the new driver package that you downloaded in Step 1.
  10. Reboot the system.
  11. Reconnect Internet access.
  12. Test.

Hope this helps,

...S

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