Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Beginner
2,047 Views

"This installation package is not supported by the processor type"

I have downloaded suitable graphics driver for my pc but it showing this statement...!

0 Kudos
6 Replies
Highlighted
Super User
51 Views

How about a little more information?

What is the complete processor model number?

What operating system are you using?

What is the complete model number of your system or motherboard?

What graphics package were you attempting to install?

Doc

Doc (not an Intel employee or contractor)
0 Kudos
Highlighted
Beginner
51 Views

"Intel R core (TM) i3-6098P CPU @ 3.60Ghz (4CPUs),~3.6GHZ"This is my processor details.

I am using Windows 10 64-bit.The system no. of my pc is B5C0024B-7514-EEA0-FC63-B06EBF2ACFF6.

I was trying to install Intel® Graphics Driver for Windows* [15.65] for my pc. And thankyou for your reply,Sir...

0 Kudos
Highlighted
Super User
51 Views

Your (Skylake) processor supports Intel HD Graphics 510

https://ark.intel.com/products/93366/Intel-Core-i3-6098P-Processor-3M-Cache-3_60-GHz Intel® Core™ i3-6098P Processor (3M Cache, 3.60 GHz) Product Specifications

You can find the driver here:

https://downloadcenter.intel.com/product/88351 Downloads for Intel® HD Graphics 510

You should try the drivers from your manufacturer site first.

Doc

Doc (not an Intel employee or contractor)
0 Kudos
Highlighted
Beginner
51 Views

Sir,I used the website ,but also it showing the same statemen...!!!

0 Kudos
Highlighted
Community Manager
51 Views

Hello, everyone.

 

 

Nirankancj7: in order for you to achieve the installation of the drivers please download the .zip file of these by clicking https://downloadmirror.intel.com/27484/a08/win64_15.65.4.4944.zip here. Then, please follow this guide: https://www.intel.com/content/www/us/en/support/articles/000005629.html https://www.intel.com/content/www/us/en/support/articles/000005629.html

 

 

Please share with us the results.

 

 

 

Antony S.
0 Kudos
Highlighted
Community Manager
51 Views

Hello, Niranjancj7.

 

 

I would like to double check if you were able to perform the troubleshooting steps that I attached in the post above and the results.

 

 

 

Antony S.
0 Kudos