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spotify UI is freaking out with arc a770

jonrosalia
Beginner
600 Views

nothing else on my screen is doing it but the spotify user interface opened in the spotify app on my windows 10 desktop is freaking out and looks like old scrambled porn i can semi make out the icons but its not ideal 

specs A770 intel 16Gb 

12600kf 

asus prime z690 ddr4 wifi

64gb 3200 ram

intel H20 boot drive 512gb 32gb optaine

 

3 Replies
Hugo_Intel
Moderator
545 Views

Hello jonrosalia


Thank you for posting on the Intel Communities. I am sorry to hear that you are experiencing issues with Spotify when using your Intel® Arc™ A770 Graphics.


As a first approach to this issue, please completely uninstall the Spotify app from your system and reinstall it. If the issue continues please create a log file with the Intel® System Support Utility and attach it. 


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Moderator
519 Views

Hello jonrosalia

  

I hope you are doing fine. 

  

Were you able to check the previous post? 

Let us know if you still need assistance. 

  

Best regards,  


Hugo O.  

Intel Customer Support Technician. 


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Hugo_Intel
Moderator
474 Views

Hello jonrosalia


I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best regards, 

 

Hugo O.  

Intel Customer Support Technician. 


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