where is virtual super resolution settings

[kaganberk680]

where is virtual super resolution settings

[RandyT_Intel]

Hi kaganberk680,

Can you please elaborate? could you please share more information about your inquiry?

Can you please run the System Support Utility (SSU) and share the logs with me? 

Best regards, 

Randy T. 

Intel Customer Support Technician 

[kaganberk680]

There was a setting called virtual super resolution on my old graphics card. When I turned on that setting, I could play the game in 4k, but I cannot see such a setting in the Intel driver at the moment, can you help me with this?

[RandyT_Intel]

Hi kaganberk680,

To assist you better, could you please provide screenshots or recordings of your current Intel Graphics settings? This will help me understand the issue more clearly and guide you through the necessary steps.

Looking forward to your response.

Best regards, 

Randy T. 

Intel Customer Support Technician 

[RandyT_Intel]

Hi kaganberk680,

I wanted to follow up regarding the questions and information we shared with you recently. Have you had a chance to review them? Your feedback is invaluable in helping us determine the next best course of action. 

Please let me know if you have any thoughts or if there's anything else you need from us. 

Looking forward to your response! 

Best regards, 

Randy T. 

Intel Customer Support Technician 

[RandyT_Intel]

Hi kaganberk680,

Since I have not received any response from you, I will proceed with closing this ticket. Please note that this case will no longer be monitored. 

If you have any new questions or inquiries, kindly submit another ticket, and we will be happy to assist you. 

Best regards, 

Randy T. 

Intel Customer Support Technician