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why fallout4 is crashing on iris 6100,

Hosma1
Beginner
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hi, i am using the following aspire v15, with intel core i7-5557u 3.1ghz , intel iris graphics 6100 , 16gb ddr3 l memory , but i am not able to launch the game, as it crashes the second it is lunched, all i can see is a black screen for cpl of seconds then back to desk top, i already updated my graphic drive to the latest configuration ,but the game still crashing , any advise or the game will not run on my device, thanks

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Hosma1
Beginner
1,057 Views

wow.. by the support i am getting from intel on this subject my next laptop is going to be intel core and video card ...not

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IUman
Honored Contributor II
1,057 Views

Hello hossam99,

Thank you for joining the Intel communities.

You can see the system requirements for that game at:

http://www.systemrequirementslab.com/cyri/requirements/fallout-4/12905/?p=r http://www.systemrequirementslab.com/cyri/requirements/fallout-4/12905/?p=r

NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

Also, you can contact the game developers for them to provide you with your system requirements.

You will need at least the video card that shows at that website.

Regards!

Ivan

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Hosma1
Beginner
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thanks for coming back to me @ivanu_intel , i see that the minimum requirement are 2 gb video card , but mine is (Display Memory: 8277 MB) , i have just discovered that the dedicated memory is just 128mb , is there any way to increase the dedicated memory ?

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IUman
Honored Contributor II
1,057 Views

Please check the following thread about increasing dedicated graphics, basically you will need to do it from the BIOS; also you may want to check the following thread about increasing dedicated memory:

/thread/55054?start=0&tstart=0 https://communities.intel.com/thread/55054?start=0&tstart=0

If you are interested in additional information about video memory please check this URL:

http://www.pvladov.com/2013/10/increase-intel-hd-graphics-dedicated-video-memory.html How to Increase Intel HD Graphics Dedicated Video Memory

Regards,

Ivan

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IUman
Honored Contributor II
1,057 Views

HI hossam99,

Did you try the latest Beta driver, you can download it here:

https://downloadcenter.intel.com/download/25749/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40- Download Intel® Beta Graphics Driver for Windows® 7/8.1/10* [15.40]

Please let me know if this driver can help you solving this issue.

Best wishes,

Ivan

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Hosma1
Beginner
1,057 Views

thanks ivan,

when i down loaded the link and tried to setup the driver it says something about i have to remove the manufacture driver and be at risk of losing functions of my machine if i decided to proceed with installing the intel drive ..what do you suggest

(# (

Error Message: Computer Manufacturer Graphics Driver Detected))
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IUman
Honored Contributor II
1,057 Views

That message indicates that your computer manufacturer does not allow the installation of generic Intel graphics drives. You are required to install drivers from your computer manufacturer, however, you may try forcing the installation of Intel generic driver by performing manual procedure, see here for instructions: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 &…

Note: Once you install the "generic" driver you will overwrite any customizations your system manufacturer made to the driver specific for your system model.

Regards,

Ivan

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