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using intel hd graphics 530 on win 10 64-bit, laptop with 6th gen core i5 cpu
6300hq
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What is the model number of your laptop?
What version of W10? 1909?
Download, run, and ATTACH (using the paperclip) the results of this utility:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Then, an Intel support engineer can assist you.
Doc

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