A Weird performance at The last of us part 2

[mocham]

Recently I'd playing The Last of Us Part 2 and the Card I have is Asrock ARC A770 DOC 8GB pair with 5700x with Re BAR enable.

When I played this game I must turn on Xess ultra Performance to get 60-70FPS with medium setting even in low setting. 

And with Xess Native only I Only got 60 FPS on low 

 And with medium setting 60 Fps too

and With High setting 50 fps with no Xess upscaling 

I thought it was normal but when I see another benchmarking that show another card brand with lowest value got 70-100 fps with medium setting I assume that it was the card problem.

[ArchieD_Intel]

Hi mocham, 

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

• Does the issue occur only during cutscenes? Or does it also happen during regular gameplay or menus?
• When did the issue start? Was it after a specific driver update or game patch?
• Have you used DDU to completely remove all residual drivers and installed a new one?
• Could you provide a screenshot of your in-game display and graphics settings?
• Which gaming platform did you use to download the game?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

[ArchieD_Intel]

Hi mocham, 

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Archie D.

Intel Customer Support Technician

[ArchieD_Intel]

Hi mocham, 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Archie D.

Intel Customer Support Technician