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A750 驱动版本32.0.101.7026

lixunin
New User
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接两个屏幕 一个屏幕2k180hz  另外一个1080p 60hz 副屏幕在有显示内容且会动的画面就会导致主屏幕会频繁的闪屏幕,请问一下这个闪屏幕问题是否可以通过更新驱动解决

 

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JeanetteC_Intel
Moderator
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Hello lixunin,

 

请注意,我只能用英语为您提供帮助。我使用网络翻译工具翻译了这个回复,所以可能有一些不准确的翻译。接下来,我会用英语回答你。

 

Thank you for posting in Intel Communities.

 

To get a better understanding of the issue and be able to provide an effective recommendation, please provide the missing key information here:

 

1) Is this a new multi-display setup where you first noticed the flickering, or a previously working setup that recently developed this issue?

  • If previously working: What recent changes were made? (hardware additions, display settings, OS updates, driver updates, etc.) 
  • If first-time setup: Please proceed to question #2.

 

2) For Display Configuration:

  • How are your displays/monitors connected?
  • Are they plugged directly into the Intel® Arc™ A750 Graphics card, or through a hub/dock?
  • Which specific ports are being used?
  • Are you using direct cables (HDMI to HDMI, etc.) or adapters?

 

3) Monitor Details:

  • What are the make and model of your displays/monitors?
  • Please provide a link to their specifications if available.

 

4) Power Supply:

  • What is your PSU make and model?

 

Additionally, I highly appreciate you sharing your system configuration so I can fully check and provide you with an accurate fix. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

 

  • Scan: Check the box Everything.
  • Click Scan.
  • Review: When finished scanning, click Next.
  • Click Save. *Attach the SSU log file as you reply.

 

I look forward to your response.

 

 

Best regards,

JeanetteC.

Intel® Customer Support Technician


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