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Hello,
I have a problem, ARC B580 graphics card, Call to Arms Gates of Hell game. RTX 2080 runs much faster in many games than ARC B580.
Call to Arms Gates of Hell
RTX2080 65-98 FPS
ARC B580 20-50 FPS
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Hi Regie666,
Thank you for posting in the Community!
I would like to know the graphics driver currently installed on your system. Could you please provide a capframeX data from the game titles you have mentioned? Provide the game settings screenshot as well for further checking.
Follow the instructions of gathering capframeX data here: Need help? Reporting a bug or issue with Arc GPU? - PLEASE READ THIS FIRST! - Intel Community
To better understand your system's configuration, I kindly request that you download the Intel® System Support Utility for Windows* software.
You can find the download link here:
- Intel® System Support Utility for Windows*
- Here's a quick guide on using the Intel SSU:
- Download and launch SSU.exe.
- Check the box for "Everything."
- When the scanning is complete, click "Next."
- Click "Save."
- Please send the saved file to us.
Best regards,
Dean R.
Intel Customer Support Technician
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Hi Regie666,
I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.
Best regards,
Dean R.
Intel Customer Support Technician
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Hi Regie666,
Since I did not receive any response from you, I will be closing this inquiry and no longer be monitored.
Best regards,
Dean R.
Intel Customer Support Technician
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