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Card: Onix Odyssey Intel Arc B570
Intel Arc Graphics Driver Version: 32.0.101.6647
System specs:
CPU: Ryzen 5 9600x
GPU: Onix Odyssey Intel Arc B570
RAM: 32 GB DDR5 6000 MHz
850W PSU
ISSUE: Hello, I am having an issue with Ace Combat 7, Steam version, where it does not seem to be utilizing my B570 card. I am running the game at native 1440p, all graphical settings are on high with FXAA high.
From the moment the game starts, in the opening splash screens, I am getting 10 - 15 FPS maximum. My B570 hovers around 20% usage, frequency stays between ~400 MHz and 800 MHz, and power draw stays between 19 W and 35 W, although it's spiked up to 50 W once. Only 1 GB of VRAM is being used.
I will make it clear, I am not playing the game at this moment. I am just in the main menu. On my old XFX RX580, a card far less powerful than my B570, I could consistently run AC7 on these exact settings over 60 FPS with no frametime or frame issues.
I cannot directly add .json files for some reason, despite the pinned post telling me to do so, so I'll add the CapFrameX files as .txts, with three Cyberpunk 2077 ones to compare against (Medium settings, balanced XeSS 1.3.2).
I've ruled out that it's an Unreal Engine 4 issue, as the frame problem is not replicable in other UE4 games, such as Project Wingman or AMID EVIL. Any help would be greatly appreciated as AC7 is a game I spend a great deal of time playing.
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Hello all, I've managed to fix the issue by disabling my iGPU in my motherboard's BIOS. I'm not sure why I didn't think of this sooner, but once I did the issue disappeared.
I would like to be able to play these games without having to do that, just in case something happens to my GPU and I need to boot without it, but it works fine now. Thank you all for the help!
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Hello x6568tank,
Thank you for patiently waiting.
Following an internal review, we’d like to inform you that our development team has identified the root cause of the issue.
It appears the behavior originates from the game itself, which currently does not properly detect or support the Intel® Arc GPU.
We recommend reaching out to the game developer directly and reporting this compatibility issue, as an update or patch on their end will be required to resolve the problem.
We hope they are able to address this in a future release to improve support for systems using Intel Arc graphics.
Best regards,
Earl E.
Intel Customer Support Technician
