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Arc 770 wake from sleep issues

bp1357
Beginner
1,703 Views

I see the waking from sleep continues to be listed as "known Issue" with every driver update. Any idea if this will ever be addressed? The problem does not happen every time PC sleeps but often enough that i'm tired of having to reboot....

i-5 12600k

B660 AORUS MASTER DDR4

32 GB Ram

Windows 11

Arc Driver 31.0.101.4502

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5 Replies
lorvar
New Contributor I
1,692 Views

4514 is the latest, did you try that?

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bp1357
Beginner
1,677 Views

Haven't loaded 4514 yet as still Beta and sleep problem is still listed in Known issues....so i take it is still not resolved

thanks

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lorvar
New Contributor I
1,640 Views

Out of curiosity, do you have XMP profiles on for your ram? Does it support XMP profiles? I had mine disabled and was experiencing all sorts of issues. After turning it on, everything works properly.

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bp1357
Beginner
1,631 Views

Yes XMP is enabled thank you

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IsaacQ_Intel
Employee
1,621 Views

Hello @bp1357

 

 

We would like to let you know that we are currently working on a fix to solve the issues with this wake-from-sleep issue on the ARC GPUs. The driver developer team is working to implement a fix in an upcoming driver. However, we are unable to commit to an estimated time or updates regarding this matter but rest assured that it coming soon.

 

Since this requires more effort on our end, and to avoid duplicate efforts, we will close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.

 

Best regards

Isaac Q. 

Intel Customer Support Technician

 

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