Arc Graphics in Overwatch and Apex Legends with low power

[killerkami]

In some scene of these games the power of gpu is low with low frame. 2050MHz with 50-70W power shown in the control penal(A730M 95-120W). It looks like it does not want to work in high performance or the driver's bug? The two games are dx11.

[Robert_Q_Intel]

Hello killerkami,

Thank you for posting on the Intel Arc communities.

To begin with, regarding the support and troubleshooting that you are reporting we would like to ask you a series of questions that will give us more details to use while we perform research to determine the possible causes of the issue and most importantly, solutions we can provide you with:

• When did the issue start, has it always been present or did it begin after an update or recent change in your device?

• What was the distribution service used to acquire the games, steam, Origin, Epic Games, or Battle.net?

• When you are running the games are you always plugged to power or are you only running on battery?

• Download and run Intel® System Support Utility for Windows* make sure to check the box "Everything" and save the resulting .txt file you can attach it to your reply. Link for Intel® System Support Utility for Windows* https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html

This information will allow us to review the case and the environment we have and will provide us with hardware details that are necessary for our research.

Best regards,  

Robert Q. 

Intel Customer Support Technician

[Robert_Q_Intel]

Hello killerkami,

Were you able to check the previous post?

Let us know if you still need assistance.

Best Regards,

Robert Q

Intel Customer Support Technician

[Robert_Q_Intel]

Hello killerkami,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,  

Robert Q. 

Intel Customer Support Technician