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Astroneer runs at below 25 FPS regardless of Graphical settings

essi2
New Contributor I
1,020 Views

What the titles says, launching the game it runs at ~25 FPS, changing the settings does nothing.

 

There have been a few games I've had this experience in so far, but this was the first one I encountered this in.

 

 

 

 

 

 

 

 

 

 

 

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My non-scientific Arc Battlemage test summary: https://docs.google.com/spreadsheets/d/1HIq83Bn83AO0kwHCHh_004lJviW1VbwuCi0djDsP9hk/edit?usp=sharing

 

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1 Solution
RandyT_Intel
Moderator
829 Views

Hi essi2

 

Thank you for your detailed feedback.

 

I appreciate you taking the time to reinstall the driver after a DDU uninstall and sharing your experience. It's great to hear that the B580 is impressive for its price class, even though you won't be using it as your main GPU.

 

I will certainly take note of the behavior you encountered with Borderlands 3 and State of Decay 2 for further investigation by the Arc team.

 

Thank you for recommending the B580 and for your well wishes. We are committed to continuously improving our drivers.

 

Best regards, 

 

Randy T. 

Intel Customer Support Technician 


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5 Replies
RandyT_Intel
Moderator
976 Views

Hi essi2

    

Thank you for reaching out to us regarding the issue you’re experiencing with your graphics and game performance. To better assist you, I need to gather some additional information. Could you please answer the following questions?  

  

  1. How did you perform the last update? Did you use a device manager-clean installation or Display Driver Uninstaller (DDU) before updating to the latest graphics driver?  
  2. May I know the origin of the game (e.g., Steam, Epic Games, etc.)?  
  3. Have you updated the game version or any related applications recently?  
  4. What troubleshooting steps have you tried so far to fix the issue?  
  5. Could you provide screenshots or recordings of the issue so I can clearly see what’s happening?  

  

May I request for this: 

  

CapFrameX installation instructions: 

  1. Go to https://www.capframex.com/download and download the latest version of CapframeX. 
  2. Go to https://www.guru3d.com/files-details/rtss-rivatuner-statistics-server-download.html and download the latest version of RTSS. 
  3. Unzip both installers and install them. 
  4. Launch CapFrameX, and then close it. This is why it creates the user configuration folder. 
  5. Download and unzip the file OverlayEntryConfiguration_0.json (attached in this post) with the recommended RTSS configuration. 
  6. Paste this file to %userprofile%\Documents\CapFrameX\Configuration
  7. In the Capture tab, set the "Capture time" to 0. This is to remove the preset limit on capture time. 
  8. In the Overlay tab, uncheck "Auto-Disable OSD" and click the save icon. 

  

Capturing the Performance Data: 

  1. Open CapframeX and do not minimise or close it. 
  2. Open the game and go to the part of the game where you need to reproduce the issue. You should see the RTSS overlay in the top left corner of your screen, with the status "<game name> ready to capture...". 
  3. Press F11 to start capturing data and reproducing the issue. The status in the overlay will change to "Recording frametimes XX s". 
  4. Once you have reproduced the issue, press F11 to finish the data capture. The status in the overlay will change to "Processing data.". 
  5. Back to CapFrameX, you can find all the data captures in the left panel of the Analysis tab. Clicking on any one of these captures will display the results on the right. 
  6. To export the captured data as a JSON file, right-click the capture and click on "Copy/paste recording file(s)". 

  

If you encounter any difficulties in finding the %userprofile%\Documents\CapFrameX\Configuration directory, you may create a new folder named 'Configuration' within the CapFrameX folder. 

  

Providing this information will help me diagnose the system more accurately and check for available solutions. Thank you for your cooperation, and I look forward to your response.  

  

Best regards,  

  

Randy T.  

Intel Customer Support Technician  


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essi2
New Contributor I
944 Views

I don't see the config file you are referring to, but I went ahead anyways. 

I can confirm the driver was installed clean after a DDU run, as I need to do this to even get the driver to recognize that it needed to install the new Graphics Software app.

 

 

This behaviour is not just Astroneer, there are atleast 2 other games in the document I liked in the OP with similar behaviour.

 

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RandyT_Intel
Moderator
873 Views

Hi essi2

 

Could you please try updating your graphics driver to version 32.0.101.101.6253 using Display Driver Uninstaller (DDU)? After updating, let me know if the game performance improves.

  

Best regards, 

 

Randy T. 

Intel Customer Support Technician 


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essi2
New Contributor I
860 Views

Hi Randy,

 

The driver in the system was reinstalled after a DDU uninstall, so it was about as clean as it can get.
I've put my main GPU back in the system and won't be testing the B580 again in the foreseeable future, while it is quite impressive for its price class I don't need to use it as my main GPU.

 

As per the document I linked in the OP, I also encountered this behaviour with Borderlands 3 and State of Decay 2 if the Arc team would like to also investigate those games.

 

The B580 definitely makes it onto my recommend list, assuming the drivers continue to improve, best of luck to the Arc team.

 

- Espen

0 Kudos
RandyT_Intel
Moderator
830 Views

Hi essi2

 

Thank you for your detailed feedback.

 

I appreciate you taking the time to reinstall the driver after a DDU uninstall and sharing your experience. It's great to hear that the B580 is impressive for its price class, even though you won't be using it as your main GPU.

 

I will certainly take note of the behavior you encountered with Borderlands 3 and State of Decay 2 for further investigation by the Arc team.

 

Thank you for recommending the B580 and for your well wishes. We are committed to continuously improving our drivers.

 

Best regards, 

 

Randy T. 

Intel Customer Support Technician 


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