B580 fan speed problem

[jackyuan]

B580 驱动程序更新后，在 0 负载下，待机模式下风扇转速在 100Fan 速度和 1000Fan 转速之间不断跳动。最新的驱动程序版本为 32.0.101.6632。

[RandyT_Intel]

Hi jackyuan,

请注意，我只能用英语为您提供支持。我使用了网络翻译工具来翻译此回复，因此，可能会有一些不准确的翻译. To further assist you, could you please answer the following questions? Your responses will help me isolate the issue and provide you with steps and recommendations to address it.

1. Did you notice any changes in fan behavior before updating to driver version 32.0.101.6632?
2. Have you tried reverting to a previous driver version to see if the issue persists?
3. Is the BIOS of your system updated to the latest version?
4. Are there any background applications or processes running that could affect fan speed?
5. Have you checked the system's power settings to ensure they are configured correctly for standby mode?
6. Is the fan speed issue occurring only in standby mode, or does it happen during regular use as well?
7. Have you monitored the system's temperature to see if there are any unusual spikes that could trigger the fan speed changes?
8. Are there any third-party fan control software or utilities installed on your system?
9. Have you tried resetting the system's BIOS or fan settings to default?
10. What troubleshooting have you tried so far?

Could you please provide a screenshot or any recordings of the fan speed readings? This will help me clearly understand the issue and assist you more effectively.

You may also run SSU report so I can have an overview of the system information. Looking forward to your response.

Best,

Randy T.

Intel Customer Support Technician

[RandyT_Intel]

Hi jackyuan,

I'm following up on the questions and information I provided earlier. Have you had a chance to review it? Please let me know so I can determine the best course of action moving forward.

Best,

Randy T.

Intel Customer Support Technician

[RandyT_Intel]

Hi jackyuan,

Since I have not received a response from you, I will now close this ticket. Please note that this thread will no longer be monitored. If you still need assistance, kindly submit a new ticket so we can further assist you. Thank you for your understanding.

Best,

Randy T.

Intel Customer Support Technician