Blender 2.79b not working (A770)

[Roflosaur]

When Blender starts, either a black screen or a starting scene, and freezes after several keys. I'm use old builds for old-format file models, and this is pretty important thing for work. Problems even in compatibility mode with Windows 7.

CPU: 12th Gen Intel(R) Core(TM) i5-12400F 2.50 GHz

RAM: 32,0 Gb

GPU: Intel Arc A770 16 Gb

OS: Windows 10 2H22 build 19045.2965

Driver version: 31.0.101.4952

[Hugo_Intel]

Hello Roflosaur

Thank you for posting on the Intel® ARC™ Graphics Communities.

I see the older version of Blender is freezing when trying to use the software, Have you checked if this problem is happening on the latest version of the software 3.6.5? As well, Could you please let us know the exact steps that you follow to reproduce this issue in case we need to test the software?

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Roflosaur]

Blender 2.79 uses OpenGL 2.1 , Blender 2.8/3.0 and later uses OpenGL 3.3/4.3 and works fine after some driver updates. Thus question about supporting OpenGL 2.1 and older.

[Jean_Intel]

Hello Roflosaur

Thank you for the information provided. Allow us some time to research this matter internally, and we will post back as soon as we have more details.

Best regards

Jean O.

Intel Customer Support Technician

[Hugo_Intel]

Hello Roflosaur

Upon checking this problem with our team, we want to let you know that we can only support the latest version of the software in this case Blender 3.6.5. From what I see from your previous post the issue does not seem to be happening in the newer version, in case there is any problem with the latest Blender we can assist, if the issue is exclusive to the older version, please contact the app developer for further support and possible workarounds.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello Roflosaur

As explained in our previous post in order to get support and possible workarounds for older versions of Blender, please contact the software developer for further assitance. In case you experiencing any type of issue with the latest version of the software, feel free to reach out to us so we can assist. We will be closing this thread since there are no further questions.

Best Regards,

Hugo O.

Intel Customer Support Technician.