Blocky tree with A770-16LE

Saabjock · ‎09-27-2024

The two links represent what is being seen/generated on screen when running Reiza Studios Automobilista 2 simracing title at Mugello circuit.

This has occurred with every Intel ARC driver to date... including the currently loaded 32.0.101.6078

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The computer specifications are MSI B450 Gaming Pro Carbon AC motherboard (AM4) with BIOS version 7B85v1H4

B450 GAMING PRO CARBON AC (MS-7B85) V1.H4 BIOS Release
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1. This is AMI BIOS release

2. This BIOS fixes the following problem of the previous version:
- AGESA ComboAm4v2PI 1.2.0.Cc update.
- Added security issue of SMM Lock Bypass uCode fix aka “Sinkclose”.

3. 2024/09/25

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Operating System: Windows 11 Pro 64-bit (10.0, Build 22631) (22621.ni_release.220506-1250)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7B85
BIOS: 1.H4 (type: UEFI)
Processor: AMD Ryzen 7 5800X3D 8-Core Processor (16 CPUs), ~3.4GHz
Memory: 32768MB RAM
Available OS Memory: 32694MB RAM
Page File: 11943MB used, 25613MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.6.1
DxDiag Version: 10.00.22621.3527 64bit Unicode

JeanetteC_Intel · ‎10-10-2024

Hello Saabjock,

Thank you for posting in Intel Communities.

To get a better understanding of the issue and be able to provide an effective recommendation, please provide the missing key information here:

1) Can you re-share the links you initially provided, so I can see the issue you are reporting? It is currently not accessible.

2) When you say "blocky tree", does it look like it's pixelated of some sort? *For graphics corruption (for example artifacts, texture corruption, or lighting glitches) please use Intel Arc Control to capture screenshots or a video showing the bug.

3) Is the game previously working and only have the issue recently?

I will wait for your reply so I can check further.

Best regards,

Jeanette C.

Intel® Customer Support Technician

Saabjock · ‎10-11-2024

Issue resolved

JeanetteC_Intel · ‎10-16-2024

Hi Saabjock,

I'll take note of this and will proceed with closing this thread.

If you need any additional information, please submit a new question as this thread will no longer be monitored.” then, close the case.

Sincerely,

JeanetteC.

Intel Customer Support Technician