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Could not install the latest arc driver on my system

tundro
Novice
1,083 Views

I could not install the latest arc driver in my system either with just the built in graphics of my i3 3100 or the A750 graphics.

I was able to install the older driver 101.4577 with no issue.

I get no error message it just shuts down when trying to install the latest arc driver 101.4644

 

I have the latest bios version7D97v16 in my mag b660 mortar max wifi ddr4 motherboard.

3 Replies
sebastien82300
1,038 Views

Got same issue with my a770 , new update extract then load and disapear , try many way like DDU but nothing works

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Hugo_Intel
Employee
1,000 Views

Hello sebastien82300

 

If you continue to experience this issue. PLease open a new thread so we can further assist you and provide personalized troubleshooting for your system.

 

Best Regards,

 

Hugo O.

Intel Customer Support Technician.

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Hugo_Intel
Employee
1,000 Views

Hello tundro


Thank you for posting on the Intel® ARC™ Graphics Communities.

  

We understand you have opened a (chat/email/phone) support case with us, and we will continue to help you through that channel now. We will therefore close this community case. Please, keep in mind that this thread will no longer be monitored by Intel, in case that you have further questions, please open a new thread. 

  

Thanks for your understanding.  

  

Best regards, 

 

Hugo O.  

Intel Customer Support Technician.


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