DP slot issues encountered after updating the driver version to 32.0.101.6079

[Dedsec10]

Hello @RamyerM_Intel , 

I have encountered an issue for only mentioned Intel Arc GPU:

INTEL ARC A770 - (AMD Ryzen 7 5700G with Radeon Graphics) 

So, this specific Arc GPU has driven into an issue where I observed DP slot/ cable power is missing after updating the drivers to latest version i.e. 32.0.101.6079.

So, please if you have any related fix or any solution, will you please let me know?

[DeancR_Intel]

Hi TFOUTADM,

Thak you for posting in the Community!

Apologies for the delay on my response. I would like to clarify where did you update your graphics driver. This may be due to conflict of the previous driver conflicts with the new driver.

I suggest doing clean install and DDU for the driver as well:

Clean Installation of Intel® Graphics Drivers in Windows*

Here's the link for the latest driver (32.0.101.6083/32.0.101.5736):

Intel® Arc™ & Iris® Xe Graphics - Windows*

Let me know if the issue still persists.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi TFOUTADM,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi TFOUTADM,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Dean R.

Intel Customer Support Technician