Days Gone poor performance on a750

[shyam007]

Getting around 30 fps in days gone with medium settings.

my specs- r7 3700x 16gb ram 

i have updated the drivers to the latest version 

plz help.

[VonM_Intel]

Hi, shyam007.

Thank you for posting in our Community and for sharing your specifications and the details about your FPS in Days Gone. Given your setup with an R7 3700X and 16GB of RAM, achieving around 30 FPS on medium settings might indicate a need for further optimization or adjustments. 

You mentioned that you've achieved around 30 FPS on medium settings, I'd like to know, have you tried adjusting specific in-game settings such as texture quality, shadow quality, or anti-aliasing to see if they affect FPS? Do you notice any specific areas or moments in the game where FPS drops occur more frequently? Have you monitored your system's temperature during gameplay to ensure it's not overheating and causing performance throttling? This might be one of the reasons why you've only achieved around 30 FPS in your gaming experience. Is the game running on the latest patch version? Sometimes updates include performance optimizations.

Moreover, I'd like to delve deeper and verify specifics like the graphics models, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable us to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue.

Looking forward to your response. Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[shyam007]

When the games starts i get 10 fps for about 30 secs . I have tried the game in the lowest setting but still the same problem .

Gpu temperature is about 72 degrees and cpu temp is about 80 .game version is 1.06. 

[VonM_Intel]

Hello, shyam007.

Thank you for providing information about the issue you're experiencing with your gaming performance. Given the circumstances, we will need to further investigate and conduct research on your case with our technical support team for further investigation. We will review the details provided and work diligently to identify the root cause and provide a resolution as quickly as possible.

Please rest assured that we prioritize your gaming experience and will do everything we can to assist you promptly. Our team will reach out to you shortly for any additional information needed to expedite the resolution process.

Thank you for your patience and understanding.

Best regards,

Von M.

Intel Customer Support Technician

[shyam007]

Thanx

[VonM_Intel]

Hello, shyam007.

Thank you for patiently waiting.

Based on our review of your SSU logs, I observed that your BIOS version is current and does not require updating. Could you please confirm whether you have enabled "Above 4G Decoding" and "Smart Access Memory (SAM)" in the BIOS? Enabling these settings can enhance performance.

Additionally, I noticed that you have a SATA SSD for Windows and a Mechanical HDD for data. Could you please clarify where the game is installed? If it is installed in the mechanical HDD and you transferred it to the SATA SSD, will it help improve FPS?

Best regards,

Von M.

Intel Customer Support Technician

[shyam007]

Both are activated and the game is installed in the ssd

[VonM_Intel]

Hello, shyam007.

That sounds optimal. With both activated and installed on an SSD, your game should run smoothly. I forgot to ask, could you also let me know from which game platform (Steam or Epic Games) you obtained the game? We need this information to try and replicate the issue on our end.

We'll wait for your response.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello, shyam007.

I hope you are doing fine.

Were you able to check the previous post?

Kindly let us know if you still need assistance.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello, shyam007.

I trust you're doing well.

I have not heard back from you, we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician